Lost and Found, Beijing Police Station, Security in China

Lost and Found

What will you do if you lost something during your trip in China? First, try your best to remember when and where you might lose it and go to the suspected areas to have a through check. Then, go to the nearest police station to report the loss and register the details, if no gains on your own. It doesn’t always help, but there is the possibility to regain your things.

The Lost and Found Service in Beijing is the best in China. It based on all of the local police stations, implementing information sharing through internet. Wherever and whenever you lost something, you can check the information on the website of the Beijing Public Security Bureau to get whether your things have been found or not. You can also dial the 24-hour hot line (010 6204 1111) to have a check or get any help. However, both the online and the hot line services are in Chinese at present, which is hopefully to be improved in future.

If you are lucky that your lost things have been found, you can go to the police station or the Lost and Found office to claim them with your valid certificate such as your passport. If you are not able to claim your things in person, you can entrust a third person, but he/she must take your authorization letter and passport.

24-hour hot line: 010 6204 1111
Web: http://www.bjgaj.gov.cn/swzl/
Address: No. 1 Xinkang Street, Xicheng District, Beijing

Comments and Questions

missing person
name.debbie
surname.stevens
age.32-52 year old
height.1.78-1.80m tall
skin colour.light brown
hair colour.blonde-brown hair.shoulder length.not natural colour
eye colour.green-blue eyes
spoken langauge.english
race.white
sex.female
she was last seen wearing black long pants and shoes with a white short sleeve shirt.
please email me asap if you seen her.

Reply1/27/2012 8:05:07 AMrocky, South Africa

Ashley :1/27/2012 6:13:25 PM

Hi rocky,
is Debbie lost in Beijing?
i think you need to report it to the police station.

Hi,
Can you please help me out get the ordered mobiles or money refund from the vendor.
1)First Proforma invoice:EMS08090225 8-Mar-11, payment made via wire transfer for 290 USD

Total payment made :290 USD.

Vendor : ovebuy.com
北京派百乐贸易有限公司
Beijing PABEL Trading CO.,LTD
Address
No.8-E Goodwill Garden B XuanWu District China
City: Beijing
Country: China
Postal code: 100021
URL :ovebuy@188.com

Please let me know if any other details are required. I am not getting any response from the vendor.

Kindly help or guide me to get the items / money refund from the vendor.

I am having all the proof, and payments made to this vendor.

thanks & regards,
prakash

Reply10/5/2011 7:49:40 AMprakash, India

Amit Gupta ( India ) :12/24/2011 7:21:35 AM

Hi Prakash,

I know the method to take either your product or money back.

Amit
amitguptapublichealth@gmail.com

Hello, I am a Nigerian and am in China now. I lost my Passport on the 8th December 2011 between Terminal 2 in Beijing and Wuhan Airport. Has anybvody found it? Help me out please.

Reply12/11/2011 8:36:37 PMTUDUNWADA SAIDU MUHAMMAD, Nigeria

fred :12/12/2011 5:50:26 PM

i think you need to contack the Lost and Found center of the airport.

This is regarding the online purchase of electronic good from chinese web site called "www.ozlmsql.com", which shows the branded electronic goods at very cheap prices as compared to international market.
One of my friend suggested me this site had told me to check out the prices of branded products like Apple laptops etc, which i did.
After going through the web site, the product prices looks lucrative to me, and i contacted the website, which offer 24x7 online service, through email/chat.
i asked them about the prices and the products;" why these are so cheap as compared to international market, and he(company rep) said, they bought these product direct from manufacturer so these are cheap.
All the cost of the products is in US $. So i decided to buy Apple Macbook Pro from this website, which they offered for US$ 321 + US$ 40 for postage.
So after receiving some satisfactory asnwers and emails i planned to buy the product and i transfered money online to their account, bank details are there on their website.
After they received the payment they told me to buy 2 more products, which they said is their minimum requirement. ( which they never told me before ( that information is only visible if you get registered with them)) when i asked them why he didn't told me before, he said " he thought (may be pretended) that I already knew this", which i declined and get registered with them.
After registering they told me to buy 2 more products minimum of mora than pastage value i.e US$ 40, so i decided to buy one digital camera (US$ 50) and a ipod (US$103) + (US$40+US$40) for individual postage price. after which he assured me to get the product in 5-7 days.
So i transferred more money to his bank account.
After he received money, he told me to wait for couple of hours to get the tracking code.
After 1-2 days I asked them to provide me the details of tracking code.
And he said the products are with chinese customs and they are awaiting the products to be released, for which I needs to pay Euro 120. which he never told me in any of his emails, i specifically asked them before "is there any thing else which I need to pay or take care of" and they said 'theres nothing"

i was astonished to hear this, and said " you never told me this before and I am not going to pay a single cent. I need my products or my money back" I asked him " how come the Chinese custom is invlved in this" I had paid the postage price, so its your responsibility to send the products to me by anu means", which he declined and said I have to pay if I want my products.
In the last mail, i simply declined to pay any more money to them, and said I ma going legal against them.
the total money which i send to them is

US$ (321+40+50+40+103+40) = 594 which is approx NZ$ 715.41

Reply8/29/2011 3:05:21 AMDupinder, New Zealand

AMc ( United States ) :11/28/2011 8:21:50 AM

I was looking to buy from this site myself. What ever became of your situation? Did you receive your products? Thanks

On Sunday 6th of November, from Wudaikou to Sanlitun, I lost my violin in a taxi. I didn't keep a receipt or get the taxi number but have reported it to the police and made a call on taxi radio station reporting the loss. It is made by an old English maker called Simpson and is in a bright yellow case. Please send me an email if you see anything as it has great sentimental value. Thank you - adrian9leung@hotmail.com

Reply11/7/2011 8:54:32 PMadrian, China

Vivien :11/8/2011 6:24:49 PM

Hi Adrian,
you can report it to the Lost and Found center of Beijing Municipal Public Security Bereau.

We left a carry on bag at the security check at the Beijing Airport in Terminal 2. Our guide was able to verify the luggage was in lost and found. Unfortunately, we left the City and back home. Is there a way to have request the bag sent to my home?

Reply9/8/2011 6:24:55 PMnorm, United States

Sandy :9/8/2011 7:29:03 PM

hi Norm,
you can call the lost and found center in the airport. the number is +86 10 64530030.
if your guide is in Beijing, you can ask your him/her to claim the bag for you, you need to provide the photocopy of your passport, a letter of authorization bearing your signature. and your guide also need to take his/her id card or passport.

To Whom It May Concern,
I am sending this email regarding my son’s camera.
After participating in a Chinese language program between 6/13 and 8/10/11 and traveling to various places, including Ningxia, Henan and inner Mongolia, he took the #27 bus (around 1:30pm) and the #675 from Huayuanqiao East station to Nanluoguxiang on 8/7/11. My son, who still had his red Sony DSC T 900 that morning, realized its absence when arriving at the Nanluoguxiang station. Losing over 1000 pictures of this memorable trip has been quite a shock for him. Is it possible to find it through this site?

Sincerely,
Tai Maruyama

Reply8/16/2011 10:45:14 AMTAI MARUYAMA, United States

Hey, i lost my pink Sony camera in Beijing on 17th jul 2011. Somebody meet it please contact my friend who in Beijing at 13910270886 or email to me at :sylvia.my@gmail.com Thanks a lot!!

Reply7/19/2011 8:20:21 PMSylvia Tay, Malaysia

Sandy :7/20/2011 6:36:14 PM

hi Sylvia,
you can ask your friend you help you report your loss at the follow page;
http://www.bjgaj.gov.cn/swzl/

I have just left a white Marriott bag in a taxi that dropped me off in Tsinghua University. I was going from Marriott to Tsinghua around 6:00 AM. It contains clothes, food, gifts, and games inside. I do have the taxi number, but I don't know what to do with it. The taxi number is BJ2356. Please e-mail me with any information: austen.goebel@yahoo.com

Reply7/13/2011 4:34:36 PMAusten Goebel, United States

Rebecca :7/13/2011 6:56:32 PM

hi Austen,
you ask for help from the local police station.

Hi last Sunday the 3rd of July 2011 my friend forgot her Camera, A black Sony compact camera, in a taxi, when we where coming back from Houhai to a friends place near Wudoukou. this was around 9-10 PM. We didn't get the taxi number or a recite, and it was quite dark but i think it was one of the green and yellow taxis.

do you know what she can do to try and get her camera back.

Because we got some help from some locals who tried to help us by calling to a traffic control place number 6528999 but didn't help as at that time as it was to late. And the next day when I tried to call it was a machine which only spoke Chinese quite fast.

Reply7/6/2011 7:03:54 AMCarlo Poon, Sweden

Iris :7/6/2011 6:47:18 PM

it is better for you to find some locals to contact the taxi company.

See More Comments(12)