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I bought an item RB113783825CN in november and the status says:

2012-11-24 4:22:00 AM Posting, Location:51001020

2012-11-27 2:25:00 PM Departure from outward office of exchange, Location:51003100

2012-12-15 3:31:00 PM Departure from outward office of exchange, Location:51003100

Why is there two departures from outward office of exchange.

When will I get my item???????

Reply12/17/2012 12:08:54 AMHarry ,   Australia

Ted :12/17/2012 5:37:05 PM

Hi Harry,
i'm not sure why there are two "departure from outward office"
but i guess it is on the way to your country.

Hi i am trying to track two packages tracking numbers: RB168551503CN RB168551494CN. Its been saying departure from outward office of exchange for 5 days was wondering if it would be in the UK by now.

Reply12/15/2012 4:09:09 PMDaisy ,   United Kingdom

Bobby :12/15/2012 5:55:41 PM

The two packages should have been pn the way to you, since there will be no status shown in the tracking system once the package is sent out from China.

I purchase an item from www.newworldele.com and its give me tracking no RA646743099CN
Destination country : pakistan
Please anyone help!


Reply12/14/2012 7:09:00 AMfarhan ,   Pakistan

Emily :12/14/2012 6:39:23 PM

Can not find any information about your item, when did you purchase it?

Please help me in knowing the current status of "RB082790529CN" for past few days it is showing same status on various website. I want to know exactly what is happening with it and when will it reach india?

Reply12/14/2012 9:17:41 AMHimanshu Sapra ,   India

Lisa :12/14/2012 6:40:19 PM

maybe it is being checked at the customs.

dear friends pls help me .it is almost 1,5 months ,still i could not get my shippment RA547934083CN RA547934083CN Nov 26, 2012 2:28:00 PM Status:Departure from outward office of exchange, Location:BEIJING

Reply12/5/2012 7:56:48 AMdbp wickramarathne ,   Sri Lanka

Lisa :12/5/2012 5:58:14 PM

according to the information you posted, i guess your parcel was sent out from Beijing on November 26th, and it may be on the way to your country.

Hello I have a package that is going to Canada. Here is my tracking number. RA355922740CN

Reply11/29/2012 4:56:28 PMDavid ,   Canada

rita :11/29/2012 5:51:44 PM

the tracking information is :
2012-11-21 9:49:00 AM
Departure from outward office of exchange, Location:GUANGDONG

Can you tell me if parcel RA681680801CN has left China yet? Thank you so much for your help.

Reply11/29/2012 11:46:25 AMJudy ,   United States

Linda :11/29/2012 5:51:00 PM

the last status shows that it was prepared for shipment on Nov. 26th.

Could you please check RA607701066CN? its status is "departure from outward office of exchange" on 2012-11-17, but its was sent 2 months ago, on 2012-09-26

Reply11/23/2012 10:23:11 AMEmanuel ,   Portugal

I am expecting an order number RA657860051CN, sent 18th october, since 24th was sent from Guangdong, how long will it take to reach Spain? Thank you

Reply11/22/2012 3:46:38 AMSusana ,   Spain

Summer :11/22/2012 5:45:41 PM

not sure, it takes at least 2 - 4 weeks on the way. you can try to contact your local post office to see if it reaches Spain.

actually this is my second post. my first post is lost??
please tell me what happen with my package, RA382879330CN
it's departure at 27 sept 12 from shanghai till now and still not arrived yet.
and where can i ask directly?

Reply11/20/2012 12:43:51 AMElsha ,   Indonesia

Peter :11/22/2012 5:38:17 PM

this is the website of Shanghai post office:

elsha :11/21/2012 6:31:44 PM

Hi Peter,
thanks for the information.
don't worry, my mother can speak and read chinese language :)
I'll ask her.
I just don't have any idea, what is the website?
thanks before :)

Peter :11/21/2012 6:00:05 PM

Hi Elsha,
the website of Shanghai post office only has a Chinese version, i'm afriad it is not easy for you to communicate.

Elsha ( Indonesia ) :11/20/2012 7:45:51 PM

hi Emily, thanks for the answer.
I already asked local post office, the tracking number is not recognized. so they said it's not arrived. I asked the seller,he answer "it's in transit" for about 2 months, the answers never change... anybody knows how to asked shanghai post office directly? thanks...

Emily :11/20/2012 4:50:49 PM

hi Elsha,
i saw your previous post on this page.
i think you can try to contact the local post office to see if your package reach your country.
or try to contact the sender and ask him/her to contact the sending post office.

Could you please help me with this package with tracking number RA657860051CN which was sent on 16th october and now says Oct 24, 2012 10:53:00 PM Status:Departure from outward office of exchange, Location:GUANGDONG?
When will I receive it, please? Thank you

Reply11/21/2012 6:54:26 AMSusana ,   Spain

Can anyone help with RA607701066CN?

Tracker states "departure from outward office of exchange" from 2012-11-17 (Beijing International), but it was send on 201-09-26, almost 2 months :/

Reply11/20/2012 1:22:43 PMEmanuel ,   Portugal

lorri :11/20/2012 4:54:39 PM

that is because a parcel should be checked by the Chinese customs before it was delivered.

Hello :)

I have many parcels being shipped by Airmail at the moment. Most i can track after 2 weeks, Altho a few i cant track at all.

RA215924651CN (should have arrived by now)

RA167178983CN (should have arrived by now)

RB048664636CN These are both from the same company.

Could you please shed some light, I have contacted the companys of all, And all say to wait. I have no problem tracking my other items. Just these.


Reply11/1/2012 4:49:50 AMGemma ,   United Kingdom

adrian ( Romania ) :11/20/2012 4:11:53 AM

RB048664636CNis in great britan,the other is unavealable,maibe it wil apear when it reaches yuor country

Kate :11/1/2012 7:27:18 PM

can not find any information about your parcels. when were they delivered?

Hi there, I have a parcel being sent to me via China and I have been waiting for it since 8/10/12. The Tracking no. is RB032278970CN. The present tracking status says arrival at transit office of exchange. Would you be able to explain what this means please.
Thank You.

Reply11/19/2012 2:44:57 AMRichard ,   United Kingdom

hi, I have a parcel from china, with tracking number : RA382879330CN
I bought it from ebay, at sept 11.
I try to track it from here, the result is the same.
status : departure from transit office of exchange
Dest : Indonesia
Location : Empty.
Date : 2012-09-27

I'm really confused. where is it actually?
please help me :(

Reply11/19/2012 1:17:22 AMl-sa ,   Indonesia

Dear Sir / Madam

I sent a chinese made phone to the supplier to replace or repair the same. I sent through Indian Post to Shenzhen. But from 14-11-2012 the parcel is at Beijing exchange office and there is no further updates. can you help me in finding out the status of my parcel and when it is expected to reach its destination and why it is still in Beijing. My tracking number is RT655757520IN.
Eagerly waiting for your reply
Thanks & Best Rgds

Reply11/17/2012 8:46:01 AMVijay An ,   India

Bonny :11/17/2012 6:07:14 PM

You should go to the post office where you sent otu the parcel to have a check.

what is happening to my parcel RA653646438CN

Reply11/14/2012 5:50:16 AMFaraz ,   Pakistan

Andy :11/14/2012 5:45:11 PM

the status shows that it was delivered on November 12th from Shenzhen to Pakistan.

Is my parcle on its way to Australia? Tracking No. RA531680315CN

How long does it take to arrive?

Reply11/12/2012 11:48:47 PMTynika ,   Australia

Amanda :11/14/2012 5:43:19 PM

not sure, you can consult the post office in Australia.

Tynika ( Australia ) :11/14/2012 12:38:22 AM

Does that mean its already in Australia?

Amanda :11/13/2012 5:40:57 PM

it was delivered to Australia on November 8th from beijing. it usually takes 2 - 4 weeks on the way.

I tried so many website to trace my parcel, could you please trace this tracking # RB056599877CN its been a month now. I order from ZHEJIANG.


Reply11/11/2012 7:04:02 PMCynthia ,   Australia

Hi. please help me in understanding the tracking information of my items RA653646438CN

Reply11/6/2012 6:40:09 PMFaraz ,   Pakistan

Ruby :11/6/2012 6:53:47 PM

2012-10-12 1:10:00 AM
Posting, Location:GUANGDONG

2012-10-04 11:17:00 AM
Posting, Location:ZHEJIANG